Not just oxygen, health care
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Medicine First
We’re not just an equipment provider, or just a service company. We provide health care while you travel with oxygen. While other rental agencies employ agents with no medical experience, our customer support agents are licensed respiratory therapists with experience dealing with POCs. They will assess your condition and match you to the best portable oxygen concentrator rental available. That means if you happen to have questions requiring information from a doctor, we’ll connect you immediately with a certified physician while other agencies will tell you to call 9-1-1. Every rental also includes a pulse oximeter, which immediately displays your oxygen saturation levels so that you can adjust the flow rate on the device yourself.
As a testament to our focus on medicine and dedication to safe travel, we will not rent a device to customers if we think their oxygen-related ailment is too severe to travel. Instead, we connect them to a physician at our expense to explain the medical implications. Above all else, our customers’ health and happiness is our main objective.
The largest, most competent supplier of oxygen to travelers in the world.
Reasonable Price
Other POC rental agencies may seem to offer very low prices, but you should always read the fine print! Instead of charging extra for batteries, we include three batteries as part of the base package and offer additional batteries at very affordable rates. Instead of providing “special offers” that require booking up to eight weeks in advance, we have the same rental prices whether you need your device next day, next week, or next year—the only variances in price may be shipping charges. And while others don’t offer rapid replacement if the device is damaged, we pay for all of the expenses to get a new device to you as fast as possible if the unit is deemed to be faulty.
So while on the surface it may seem that other companies are cheaper, we offer the best value and service to ensure your travel is free of stress over your oxygen supply. That’s how we became the largest, most competent supplier of oxygen to travelers in the world.
Many of our customers send us letters of thanks and rent from us repeatedly. Our care and service will earn your trust, too.
Excellent Logistics
We pride ourselves on the quality, quantity, and delivery speed of our portable oxygen concentrator rentals. As the largest supplier of oxygen to travelers in the world, we have the ability and resources to get you the unit you need, fast.
It all starts with our large inventory of devices. Other rental agencies only have a few portable oxygen concentrator rentals in stock, but we have hundreds of units and several different models to best meet your needs. We also pride ourselves on getting your unit to you fast. We’ve got units stationed around the globe in order to reduce the cost and time of getting a unit to you immediately. Our record for fastest delivery is 42 minutes from the first call to delivery at Las Vegas’s McCarran Airport! We also set the standard for POC testing and cleaning, implementing a series of detailed processes for each device before it is rented again. That means you can rest assured your rental unit is clean and in working order from the moment it arrives.
Unlike our competitors, we help you navigate the sometimes complex process of traveling with oxygen. Other rental agencies require you to interact with airlines and customs agents on your own. But because we work directly with several different airlines, we complete the necessary paperwork and ensure you’re following the specific policies of the airline or cruise line on which you are traveling. If your unit becomes lost or damaged in your travels, we GUARANTEE getting you a replacement in less than 24 hours—even faster if possible. Other rental agencies typically issue a replacement in a few days—IF they have any available. In addition to having these units deployed around the world for such emergencies, we are authorized by the Transportation Safety Administration (TSA) for “counter-to-counter” service, which means that we can send you a unit on the first available commercial flight. We even have a network of partners to deliver units by courier when necessary. And if the unit requires replacement because it is faulty, all aspects of the rapid replacement are free to you.
In addition, every OxygenToGo unit and accessory is labeled with our contact number so that you can ask the airline agent, security inspector, or customs agent to call us directly to resolve any problems you might face.
Our record for fastest delivery is 42 minutes from the first call to delivery