Oxygen To Go

The Oxygen To Go®  Difference

OxygenToGo’s service is much different than most other oxygen suppliers.

Medicine First

Air Safety week article Nov, 1 2010

Sept 11, 2008 Medical Screening Press Release

 

We are not just an equipment provider. Nor are we even just a service company. We provide health care to you while you travel with oxygen.

Other rental agencies have agents with no medical experience. Our customer support agents are licensed respiratory therapists with long experience with portable oxygen concentrators. They will assess your condition and match you to the best equipment available.

If you have questions that require information from a doctor, other agencies will tell you to call 9-1-1. We will connect you immediately with a certified physician.

Every rental includes a pulse oximeter, which slips on your finger to immediately display your oxygen saturation levels so that you can adjust the flow rate on the device yourself.

Other rental agencies just want your money. We want you to travel safely. This is not just because we like our customers. We have found that (no surprise!) you are more likely to rent from us again and recommend us to your friends if you arrive home healthy and happy.

As testament to our focus on medicine, if we think that your oxygen-related ailment is so severe that we do not think that you should travel, we will not rent a device to you, but instead will connect you to a physician at our expense to explain the medical implications.

Excellent Logistics

Our record for fastest delivery is 42 minutes from the first call to delivery at Las Vegas’s McCarran Airport! We have units stationed around the globe in order to reduce the cost and time of getting a unit to you immediately.

If your unit is lost or damaged, other rental agencies will provide a unit to you within a few days IF they have any available. On the other hand, we GUARANTEE that we will get you a replacement in less than 24 hours – and perhaps even faster if possible. In addition to having these units deployed around the world for just these emergencies, we also are authorized by the Transportation Safety Administration (TSA) for “counter-to-counter” service, which means that we can send you a unit on the first available commercial flight. Finally, we have a network of partners to deliver units by courier when necessary.

If the unit requires replacement because it is faulty, all aspects of the rapid replacement are free to you.

Other rental agencies only have a few devices in stock. At OxygenToGo® , we have hundreds of units and several different models to best meet your needs.

We have also implemented a series of detailed processes to receive, clean, and test each device before it is rented again. The manufacturer of the most popular brand of POCs has visited our facility several times, reviewed these procedures, and now uses them as their standard of care for all other vendors.

Other rental agencies will provide you with a device and then let you interact with airlines and customs agents on your own. Because we work directly with several different airlines, we will complete the specific paperwork and ensure that you are following the specific policies of the airline or cruise line on which you are traveling.

Every OxygenToGo unit and accessory has our contact number so that you can ask the airline agent, security inspector, or customs agent to call us directly to resolve any problems you might face.

Reasonable Price

Some other POC rental agencies offer very low prices. But read the fine print!
They usually charge A LOT extra for batteries. We include three batteries as part of the base package, and offer additional batteries beyond those initial three at very affordable rates.

Their “special offers” require that you book far in advance – as many as eight weeks! We have the same rental prices if you need the device the next day, the next week, or the next year. (Please note that our shipping charges may vary in these instances.)

They do NOT offer rapid replacement if the device is damaged. We do. If the unit is deemed to be faulty, we pay for all of the expenses to get a new device to you as fast as possible.

We may not offer the lowest price for your rental. But we offer the best value and service to ensure that your travel is free of stress over your oxygen supply.
Test us!

Please call us for prices and details. We hope that you ask hard questions so that we can demonstrate why OxygenToGo®  is the largest, most competent supplier of oxygen to travelers in the world.

Many of our customers send us letters of thanks [link to testimonials] and, even after reviewing the competition, rent from us repeatedly. Our care and service will earn your trust, too.

“Oxygen to Go” is a registered trademark of Oxygen to Go, LLC

Inogen One

We rent several different models of portable oxygen concentrators (POCs) for periods from a week to months. Every rental includes 24-hour access to respiratory therapists and board-certified physicians. And we can deliver these units to you FAST!

Did you know? With the FAA ruling, airlines require that you must have 150% of your flight time in battery time. So with a six hour flight, you would need nine hours of battery time. Call us with any questions at 877-736-8691

Customer Testimonial (view all)

I want to take this opportunity to let you know what a positive experience we had with the system on our recent cruise to Alaska. The system arrived in plenty of time for me to become familiar with it and it’s use. I felt positive in getting on the plane with the system and the batteries held up just fine for the four and a half hour flight, the hour long transfer to the cruise ship and to our suite. We very easily transferred the system to the ship’s electrical system and recharged the batteries. It was just so easy to use and so trustworthy. We never had a moment’s problem.

I talked to several people on the cruise that were using oxygen and they were amazed at the system itself and at how inexpensive it was to rent the unit compared to what they had to pay for oxygen for the flight, time at the airport and the cruise. They paid almost three times the amount of what I paid and one lady had a malfunction with her system and her rental company had to fly another system to her on the ship!

The instructions provided for assembly and packing for return of the system to your company are very user friendly and easy.

You and your staff have been spectacular to work with. You did everything you said that you would do and it was done in a friendly and courteous manner. That doesn’t always happen with every company I have to deal with for accessibility equipment and it’s very much appreciated.

Please feel free to use my name in anyway that would be helpful in letting those in need of your services know that this system exists and that it is easy to use and financially friendly!

Thanks again for making our trip such a wonderful experience!

Sincerely, Tom H.